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100% Money Back Guarantee

FAQ: Let’s Make Things Crystal Clear!

Absolutely! Our entire lineup is vegan friendly, cruelty-free & PETA approved. We love our furry friends and commit to ethical beauty practices, so no animals are harmed when creating your fave products!

Got doubts? Don’t worry! Our 'Pinky Promise' guarantee ensures that if you’re not totally thrilled with your purchase, you can return it for a full refund. We’re here to make your skincare journey worry-free and fabulous! Feel free to contact us at: info@promise-cosmetics.com or chat with us on our website! 

For sure! Our products play well with others. Start by introducing them one at a time to see how your skin vibes with them before making them your new skincare BFFs.

Check out our detailed product descriptions online or shoot us an email or our live chat for tailored advice from our skincare gurus. We’re here to help match you with your skin’s new besties!

Cleanse. Serum. Cream. That’s the order we recommend. It’s also super important to mention that When you are using active ingredients for the first time—like acids, vitamins, retinol, and niacinamide in our serum—start by applying once every two days to help the skin adjust. After a few days, you can use it up to twice a day. Remember, always apply on clean, damp skin to really lock in that goodness!

Shipping & Delivery: Get Your Goodies!

Get your goodies in 4-6 business days with standard shipping! Express shipping to come soon!

Once your package hits the road, we’ll email you a tracking number. Use it to watch your new beauty faves make their way home!

Yes, beauty knows no borders!

If you’re in the US, shipping’s on us! No minimums, just free shipping to add some extra joy to your shopping spree.

100% Warranty and Returns: No Stress, Just Glam!

Not in love? No problem. Our return policy is simple: full refunds, no fuss. Just reach out, and we’ll make it right.

Easy-peasy! Drop us an email or a direct message on social, and we’ll guide you through a breezy return process.

Sit tight; refunds zip back to you within 7-10 business days after we get your returned goodies.

Payment: Quick & Secure!

All major credit cards and PayPal are welcome here! Fast, secure, and ready when you are.

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